​Custom Doll Order Policy

Before placing your custom doll order, please read the following information carefully.

​Our custom doll prices start at $2,000 USD and up, depending on the complexity of the outfit, crown design, sash, hairstyle, and other custom details.

All custom dolls are non-returnable and non-refundable, as each doll is handmade from scratch specifically for your order.

Because every doll is individually handcrafted, the completion time is approximately 1–2 months, depending on the number of current orders.

We will do our best to recreate the doll’s makeup, face, hairstyle, hair color, outfit, crown, and sash as closely as possible based on the photos you provide. However, please understand that an exact match is not guaranteed. Some details, such as fabric texture, wig color, materials, and accessories, may vary slightly from the original photo.

Our goal is to provide you with a beautiful custom keepsake and an enjoyable ordering experience. If your doll arrives damaged during shipping, please contact us within 7 days of delivery so we can assist with a claim. In some cases, the doll may need to be returned to us for repair.

We offer free domestic shipping within the United States only. At this time, we do not ship internationally.
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We accept all major credit cards through Square, as well as Venmo and Zelle.
Production will begin once full payment has been received. Please send your reference photos to: [email protected].